#  Instrument Login, Scheduling, and Network Accounts 

 



 ##  

  expand\_more  

 
  

 

Sort**\#1**

**Q: What is SPINAL?**

A: The SPINAL is a calendar system is used for instrument reservations and for charging usage fees. The core staff also uses SPINAL to post announcements about instrument status. Each instrument has its own rules about how far in advance you can make a reservation, the maximum sign-up time allowed, and how much notice you must give prior to cancelling.



**\#2**

**Q: What is minilims?**

A: Minilims is our billing system and is used to make service request submissions: Illumina sequencing sample submissions, training requests, and reagent purchases.

It uses a separate log in system from SPINAL.



**\#3**

**Q: I have been trained on an instrument but can't log in. Who should I contact?**  
A: Please [email the Bauer Core Team](mailto:illumina_submission-list@lists.fas.harvard.edu), and someone will help to give you access. 

**\#4**

**Q: I forgot my RC account username or password. What should I do?**

A: Use RC's [password reset tool](https://account.rc.fas.harvard.edu/password_reset/) or contact [Research Computing](mailto:rchelp@fas.harvard.edu).



**\#5**

**Q:** **I forgot my minilims account username or password. What should I do?**

A: Use the [reset password link](https://bauer-minilims.rc.fas.harvard.edu/minilims//plugins/Core/logout.php) on the login page.



**\#6**

**Q: I'm having trouble with SPINAL or minilims. Who should I contact?**

A: Contact [Research Computing for SPINAL](mailto:rchelp@fas.harvard.edu) related questions for minilims please contact [Claire Hartmann](mailto:creardon@cgr.harvard.edu) or [Nicole Ramirez](mailto:nicoleramirez@fas.harvard.edu).









 

 [Meet Our Team! chevron\_right](/people) 

 

 

 

 

##  Northwest Hours 

Open 7 AM- 7 PM | Monday-Friday



 

##  Northwest & Core Access 

Harvard ID required for after hours access. Need Access?

Email the [Bauer Core Team](mailto:illumina_submission-list@lists.fas.harvard.edu).



 

##  Drop-off & Pick-up 

Sample drop-off/pick-up NWL B2 level outside the core.

 ![img_6511_01](/sites/g/files/omnuum7141/files/2025-02/img_6511_01.jpg)